Absence

The Absence module tracks planned and unplanned time off for employees — vacation, sick leave, or any other reason an employee is unavailable. Absences are visible to dispatchers when scheduling jobs, helping avoid assigning work to someone who is out.

What an absence record contains

• Employee — who is absent
• Start date / End date — the period of the absence
• Type — the category of absence (e.g. vacation, sick leave)
• Notes — optional detail or reason

Adding an absence

1. Go to Absence in the navigation.
2. Click + Add Absence.
3. Select the employee and set the start and end dates.
4. Choose the absence type and add any notes.
5. Save.

Absences can also be added directly from an employee’s profile.

How absences affect scheduling

Absences are surfaced in the Service Calendar and on the Dashboard crew availability panel. When a dispatcher views scheduled jobs or tries to assign a crew member, absences are shown so that conflicts can be avoided before a job is confirmed.

Absences do not automatically block job assignment — dispatchers can still assign an absent employee if needed. The absence is shown as a warning rather than a hard restriction.

Related

• Service Calendar — where absences appear alongside scheduled jobs
• Crews — crew availability is affected by member absences