Dashboard

The Dashboard is the home page you land on after opening a team in AMPER Flow. It gives a quick overview of what’s happening — open work, recent activity, today’s schedule — without having to open Jobs or Customer Requests separately.

Note

Every team member sees the Dashboard, not just admins. What’s shown adapts to the role: dispatchers see activity across the whole team, while employees see only what relates to jobs they’re assigned to (directly or through a crew).

The page updates itself in the background as new activity happens, so figures and lists stay current without needing to refresh the browser.

KPI cards

Four summary cards at the top of the page:

• Total Customer Requests and Completed Customer Requests
• Total Jobs and Completed Jobs

Each card also shows how many were added or completed in the last 30 days.

New / in-progress lists

Below the KPI cards, short lists show the five most recent items in each of these groups:

• New Customer Requests and Customer Requests In Progress (dispatchers only)
• New Jobs and Jobs In Progress

Each list has a “View All” link to open the full, filtered list in Customer Requests or Jobs.

Widgets

• Today’s Schedule — jobs scheduled for today, with customer and time, linking straight to the job record.
• Jobs Completed — recently completed jobs.
• Crew Availability (dispatchers only) — each active crew, marked as Available or Busy (with how many jobs it’s currently on).
• Recent Activity — a feed of recent changes to jobs (created, updated, status changes, etc.), linking to each job’s history.

Free plan usage

Teams on the free plan also see a usage banner on the Dashboard showing how close they are to their plan’s limits, with an upgrade prompt for team admins.