Jobs
Work orders, customer requests, services, and work time logging. Go to Jobs →
AMPER Flow Documentation
AMPER Flow is a field service management platform for companies that install equipment and then service it over the years — HVAC, elevators, fire protection systems, solar installations, and similar.
Modules
Section titled “Modules”Projects
Installations, contracts, installed equipment, warranties, and service plans. Go to Projects →
Customers
Customer records, contacts, addresses, tags, categories, and document templates. Go to Customers →
Assets
Your company’s equipment and vehicles, crews, and asset categories. Go to Assets →
Materials
Parts and components — stock levels, pricing, units of measure, and categories. Go to Materials →
Calendar
Technician schedules, visits, recurring appointments, and absences. Go to Calendar →
Attachments
Files linked to jobs, projects, assets, and other records. Go to Attachments →
Invoices
Billing records and time logs linked to customers and jobs. Go to Invoices →
Who can do what
Section titled “Who can do what”AMPER Flow has two main roles:
- Dispatcher — full access to everything: create, edit, delete, manage categories, manage crews, manage service catalogs, and manage all configuration.
- Employee — can view all records, create new ones, and edit records they created themselves.
Where a feature is restricted to dispatchers, this documentation notes it.